Project Management Victories With ConnectWise

Part 1: Nov. 5 – 1:45pm – Knave Room
Part 2: Nov. 6 – 4:15pm – Captain Room

Part 1

During part one of these two-part presentations, you’ll learn the differences between project-based work and why it’s imperative to distinguish this from the day-to-day support you provide clients. You will also learn how to create an effective project management system, understand the typical lifecycle of a project from beginning to end, gain practical tools and strategies for improving the quality of your project-based work, and leave with tangible skills for creating a simple, yet effective a project plan. Sound daunting? Don’t fret! This presentation will focus on easy to implement strategies that you can put into practice the moment you get back to work.

Part 2

In the second part of this two-part presentation, you’ll have an opportunity to roll up your sleeves and dive in to the project management capabilities within ConnectWise. We’ll take the project plans that you’ve learned how to develop during part one, and create an actual project in ConnectWise. We’ll then focus on how to effectively manage the project from inception through completion using the tools and reports available within ConnectWise. You’ll walk away knowing how to harness the power of ConnectWise to make project management easy-as-pie.

Brad Benner Project Management Victories With ConnectWiseBrad Benner
Principal, X-Bar
ConnectWise Partner since May 2008

Brad founded X-BAR in 2002 and brings over ten years of technology consulting experience and creative problem-solving to the company. In 2008, the U.S. Small Business Administration named Brad the Washington State & Region 10 (Washington, Oregon, Idaho, and Alaska) Young Entrepreneur of the Year. Taking a direct hand in client and project management while serving as X-BAR’s lead solution architect, Brad simultaneously manages one of the Northwest’s most nimble, innovative, and “green” information technology agencies. His interest in technology dates back to high school, where he developed an application to manage membership records for his local chapter of the National Honor Society. After adapting it for a variety of membership tracking purposes, he successfully marketed the software to over 250 organizations throughout the country. Brad, who graduated cum laude from the University of Washington with a BA in Spanish Language and Literature, sees technology as means to solving business problems by responding to peoples’ needs. “For me, the conversation always starts with the people and organization,” he says. “I then design technology solutions based on these needs.” He guides the rest of the X-BAR team in helping clients move into a space where they can make informed decisions and be active participants in the process.

Website: http://www.xbarit.com/

Blog: http://www.xbarit.com/bradblog/

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Sean Duane
Partner Support Consultant
ConnectWise

Sean has experience in product management, web development, consulting, and customer support. Prior to ConnectWise, Sean was a Product Manager for HSN (Home Shopping Network), a multi-channel retailing company. Sean’s work with HSN involved the functional development and usability of HSN.com. Prior to HSN, Sean spent 4 years working for Accenture’s Consulting division as an Analyst.

Sean graduated with honors from the University of South Florida in 2000 with a Masters in Business Administration.

He is certified in ITIL v3 Foundation.

In his free time, Sean enjoys playing softball with friends and traveling the world with his fiancée, Mandy.