Top 10 Tricks In Managing A Profitable Service Team

Nov. 5 – 1:45pm – Scribe
Nov. 5 – 4:45pm – Yeoman

No matter how great your service offering is, if your business isn’t operated effectively and profitability, you risk survival. Based on his experience Mr. Dosal has discovered “10 tricks” that can positively effect the fluidity of your business operations and bottom line.

These 10 concepts are simple, easy to incorporate into your business structure, and will make a huge difference in your operational costs. If you have an effective plan that utilizes these ten tips, your service team will realize increased profits, and provide better service to your clients.

Eric Dosal
Director of Services
Compuquip Technologies

Eric manages the technical operations and service delivery of Compuquip Technologies’ Infrastructure Division. His group provides a comprehensive set of services to support the design, installation, operation, management and continuous improvement of IT infrastructures to companies throughout the Southeast region.

Prior to joining Compuquip in 2002, Mr. Dosal was an associate with the Investment Banking Group at Blaylock & Partners in New York City. He worked on a variety of transactions, including public high-yield-debt offerings, private placements, mergers and acquisitions, and IPOs that helped Fortune 500 companies, such as Lucent Technologies, Agere Systems, Philip Morris, Kraft Foods, Prudential Financial, Citigroup, Travelers Property Casualty, Verizon Wireless and UPS, raise more than $20 billion in financing.

Mr. Dosal holds a bachelor’s degree in finance and investments from Babson College, where he graduated magna cum laude and earned the Wallace P. Mors Award for top-finance student of his class.